Shipping policy

 

11.Once your order is accepted and payment is processed, your order will be dispatched from our logistic warehouse. Standard shipping to metro addresses takes between approximately 1 to 7 days, based on our delivery provider. Express shipping to metro addresses takes between approximately 1 to 3 days, based on our delivery provider. Shipping to regional locations may take longer, based on our delivery provider.

12.While Eight O Eight Global Pty Ltd and its delivery providers use all reasonable endeavours to deliver within its expected timeframes, Eight O Eight Global Pty Ltd does not warrant such time frames and does not accept liability for any loss resulting from late delivery, including delays caused by epidemic or pandemic. Delivery times are subject to postal carrier transit schedules and schedule variations and Eight O Eight Global Pty Ltd is not responsible for any carrier delay arising for any reason whatsoever.

13.Eight O Eight Global Pty Ltd may not fulfil delivery of your order for reasons outside of our reasonable control, or if we consider that the recipient of the order is unsuitable for any reason, including because the likely recipient of the products appears to be under the age of 18. In these circumstances, we will attempt to arrange a redelivery or issue a refund.